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Elissa Litvinau

Elissa is Head of Marketing at SpruceID. She’s weirdly obsessed with making traditionally unglamorous processes feel delightful. She lives in the Seattle area and spends weekends walking with her baby and seeking out good coffee.
Elissa Litvinau
Interoperability Without Lock-In: Why Standards Matter

Interoperability Without Lock-In: Why Standards Matter

Vendor lock-in slows innovation and increases long-term cost. This post explains how open standards enable interoperability across agencies, vendors, and platforms — while preserving flexibility.
Designing Digital Services People Actually Complete

Designing Digital Services People Actually Complete

Completion rates matter more than features. This post explains how clear flows, fewer steps, and intelligent defaults dramatically improve user outcomes — especially for high-stakes government services.
Why Digital Services Fail Without Trustworthy Data Intake

Why Digital Services Fail Without Trustworthy Data Intake

Most government modernization efforts break down at the first step: data intake. This post explains why intake (not interfaces) is the bottleneck in digital transformation, and how structured, secure data capture changes everything downstream.
Verifiers: Trust at the Point of Use
Policy

Verifiers: Trust at the Point of Use

Part 7 of SpruceID’s Digital Identity in America Series
Enabling U.S. Identity Issuers
Policy

Enabling U.S. Identity Issuers

Part 6 of SpruceID’s Digital Identity in America Series
Practical Digital Identity in America
Policy

Practical Digital Identity in America

Part 5 of SpruceID’s Digital Identity in America Series
Digital Identity: Privacy and User Control
Policy

Digital Identity: Privacy and User Control

This article is the fourth installment of our series: The Future of Digital Identity in America.
A Practical Checklist to Future-Proof Your State’s Digital Infrastructure
Technology

A Practical Checklist to Future-Proof Your State’s Digital Infrastructure

From vendor lock-in to privacy compliance, the path to digital modernization is full of trade-offs. This checklist gives state decision-makers a practical framework for evaluating emerging identity technologies and aligning with open-standards best practices.
The Technology Powering Digital Identity
Policy

The Technology Powering Digital Identity

This article is the third installment of our series: The Future of Digital Identity in America.
Digital Identity Policy Momentum
Policy

Digital Identity Policy Momentum

This article is the second installment of our series: The Future of Digital Identity in America.
Foundations of Digital Identity
Policy

Foundations of Digital Identity

This article is the first installment of our series: The Future of Digital Identity in America.
New Baby, New Headache: How Verifiable Digital Credentials Could Simplify Insurance Enrollment
Opinion

New Baby, New Headache: How Verifiable Digital Credentials Could Simplify Insurance Enrollment

Discover how verifiable digital credentials could finally bring sanity to the chaos of adding a newborn to your health insurance—turning a paperwork nightmare into a seamless experience for new parents.