Reducing Fraud Without Slowing Down Services
Fraud prevention often creates friction for legitimate users. This post explores how modern verification, risk-based workflows, and selective disclosure can reduce fraud without adding delays.
Elissa Litvinau
Elissa leads marketing at SpruceID with 10+ years in tech GTM. She loves the online moments where clarity matters most, and the small UX decisions that make a process feel either brutal or seamless. She based in Seattle, WA.
Interoperability Without Lock-In: Why Standards Matter
Vendor lock-in slows innovation and increases long-term cost. This post explains how open standards enable interoperability across agencies, vendors, and platforms — while preserving flexibility.
Designing Digital Services People Actually Complete
Completion rates matter more than features. This post explains how clear flows, fewer steps, and intelligent defaults dramatically improve user outcomes — especially for high-stakes government services.
Why Digital Services Fail Without Trustworthy Data Intake
Most government modernization efforts break down at the first step: data intake. This post explains why intake (not interfaces) is the bottleneck in digital transformation, and how structured, secure data capture changes everything downstream.
Verifiers: Trust at the Point of Use
Part 7 of SpruceID’s Digital Identity in America Series
Enabling U.S. Identity Issuers
Part 6 of SpruceID’s Digital Identity in America Series
Practical Digital Identity in America
Part 5 of SpruceID’s Digital Identity in America Series
Digital Identity: Privacy and User Control
This article is the fourth installment of our series: The Future of Digital Identity in America.
A Practical Checklist to Future-Proof Your State’s Digital Infrastructure
From vendor lock-in to privacy compliance, the path to digital modernization is full of trade-offs. This checklist gives state decision-makers a practical framework for evaluating emerging identity technologies and aligning with open-standards best practices.
The Technology Powering Digital Identity
This article is the third installment of our series: The Future of Digital Identity in America.
Digital Identity Policy Momentum
This article is the second installment of our series: The Future of Digital Identity in America.
Foundations of Digital Identity
This article is the first installment of our series: The Future of Digital Identity in America.
