Reducing Fraud Without Slowing Down Services
Fraud prevention often creates friction for legitimate users. This post explores how modern verification, risk-based workflows, and selective disclosure can reduce fraud without adding delays.
SpruceID Blog
Thoughtful perspectives on identity, interoperability, and the systems that turn public policy into usable services.
Trusted by government programs across the United States
Interoperability Without Lock-In: Why Standards Matter
Vendor lock-in slows innovation and increases long-term cost. This post explains how open standards enable interoperability across agencies, vendors, and platforms — while preserving flexibility.
Designing Digital Services People Actually Complete
Completion rates matter more than features. This post explains how clear flows, fewer steps, and intelligent defaults dramatically improve user outcomes — especially for high-stakes government services.
Why Digital Services Fail Without Trustworthy Data Intake
Most government modernization efforts break down at the first step: data intake. This post explains why intake (not interfaces) is the bottleneck in digital transformation, and how structured, secure data capture changes everything downstream.
SpruceID at the SEC Roundtable
SpruceID demonstrated how privacy-preserving digital identity can enhance financial security without compromising civil liberties.
How Strong UX Turns Digital ID Into Strong Security
Learn why digital identity systems are only truly secure when usability is treated as a core security requirement alongside technical safeguards.
How Does Multi-Format Issuance Future-Proof Digital Credentials?
Learn how issuing in multiple formats ensures verifiable digital credentials work across wallets, devices, and borders.
Highlights from NAPHSIS: Building the Next Layer of Digital Verification for Vital Records
Read key insights from SpruceID Founder & CEO Wayne Chang’s NAPHSIS session on strengthening public trust through secure, interoperable, and resident-controlled digital vital records.
Verifiers: Trust at the Point of Use
Part 7 of SpruceID’s Digital Identity in America Series
How Open Standards Strengthen State Digital Identity Governance
Learn why open standards are the most reliable way for states to protect privacy, strengthen interoperability, and build identity systems that earn public trust.
Enabling U.S. Identity Issuers
Part 6 of SpruceID’s Digital Identity in America Series
Interoperability Is a Policy Decision, Not Just a Technical One
How states can build interoperable digital identity systems through policy-driven procurement, certification, and governance.
Opinion
How to Build a Digital ID People Actually Want to Use: 5 Lessons From the Field
The success of digital ID isn’t measured by credentials issued, but by how often people reach for it in real life.
How Strong UX Turns Digital ID Into Strong Security
Learn why digital identity systems are only truly secure when usability is treated as a core security requirement alongside technical safeguards.
How Does Multi-Format Issuance Future-Proof Digital Credentials?
Learn how issuing in multiple formats ensures verifiable digital credentials work across wallets, devices, and borders.
Technology
Digital Wallet Certification: The Foundation for Interoperable State Identity Systems
To build trust, protect privacy, and enable true interoperability, states must establish a certification program for digital wallets and issuers that enforces technical safeguards, statutory principles, and vendor accountability from the start.
A Practical Checklist to Future-Proof Your State’s Digital Infrastructure
From vendor lock-in to privacy compliance, the path to digital modernization is full of trade-offs. This checklist gives state decision-makers a practical framework for evaluating emerging identity technologies and aligning with open-standards best practices.
Why CIOs Are Turning to Digital Credentials for Cybersecurity and Cost Savings
Verifiable digital credentials offer a powerful, cost-effective way to enhance identity assurance, prevent fraud, and secure government systems without compromising user privacy.
Policy
Digital Identity In America: Series Overview
An executive guide to SpruceID’s multi-part series on the future of digital identity in the U.S.
Digital Identity: End User Experience
Part 8 of SpruceID’s Digital Identity in America Series
Verifiers: Trust at the Point of Use
Part 7 of SpruceID’s Digital Identity in America Series